Shipping Policy
Effective Date: 07/01/2025
Thank you for choosing ParkSmokes.com as your trusted source for premium hemp and cannabis products. Our team is committed to shipping your order quickly, safely, and with care. Please read our shipping policy to understand how your orders are processed and delivered.
📦 Shipping Methods & Carriers
We use trusted carriers like UPS, USPS, and FedEx to ensure safe and timely deliveries. Shipping options available during checkout may vary depending on your location and order contents.
Fulfillment Hours:
Monday–Friday | 10:00 AM – 5:00 PM (Eastern Time)
Orders typically ship within 1–3 business days of successful payment, excluding weekends and federal holidays.
⏱ Order Processing Time
After your payment is confirmed:
Orders are processed within
1–3 business days
This processing time applies to all shipping methods, including expedited and overnight options
We always aim to ship as quickly as possible, but please allow time for handling and packaging.
🚚 Shipping Time & Delivery
Delivery time begins after your order has been processed and handed off to the carrier. Transit times depend on your shipping method and location.
Expedited Options (e.g. UPS Overnight):
Even if you select overnight shipping, the order still requires 1–3 business days for processing.
UPS Overnight Saver
: Arrives next business day after processing (Mon–Fri)
UPS Saturday Delivery
: Includes Saturday delivery (extra fee applies)⚠️ Estimated Delivery Disclaimer
All delivery estimates shown at checkout are estimates only, not guarantees. Delivery delays may occur due to:
Carrier issuesWeather or natural events. Holidays or peak seasonsIncorrect shipping information.
📦 Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for the tracking status to update in the carrier's system.
🏠 Address Accuracy
Please make sure your shipping address, email, and phone number are accurate at checkout.
We are not responsible for:
Delays due to incorrect or incomplete addressesReshipping fees due to returned or misdelivered packages💥 Order Issues or Damage in Transit
If your package arrives damaged:
Email: Parkavesmokeshop2024@gmail.com
within
48 hours of delivery
Include photos of the damaged item(s), packaging, and shipping labelProvide your full name and order number
We will review your claim and issue a replacement or refund, depending on the situation.
📫 Lost Packages
If your package appears lost or has stopped tracking:
First, contact the carrier for assistance using the tracking numberIf unresolved, reach out to us at
Please note: We are not liable for stolen packages. If theft is a concern in your area, we recommend choosing signature confirmation or delivery to a secure location.
🔒 Shipping Risk Disclaimer
Once your package leaves our facility, risk of loss transfers to the carrier and customer. If billing and shipping details differ, we may request ID verification before shipment.
Orders with suspicious or inconsistent information may be held for review and verification.
📦 Out-of-Stock Items
If an item you ordered is out of stock:
You will be notified immediatelyYou may choose a refund, store credit, or substitution🧊 Weather Holds
To protect product quality, Park Smokes may delay shipment if extreme weather (heat or cold) could affect product freshness or stability.
🚫 Restricted Shipping Areas
We do not ship products to states or localities where sale or possession of hemp-derived cannabinoids (e.g. THCA, Delta-8, HHC) is prohibited. Orders placed to restricted areas will be canceled and refunded.
📦 Seized Orders Policy
If your package is seized by law enforcement:
You may request a one-time reshipment or refund, reported within 3 days of confirmation. You must provide a valid notice or proof of seizureFuture orders after reshipment are at your own risk—no further compensation will be provided.
Questions?
If you have questions about shipping, delivery, or tracking:
ParkSmokes.com
📧 Email: parkavesmokeshop2024@gmail.com
📍 Address: 2112 Park Ave, South Plainfield, NJ 07080
📞 Phone: (732) 372‑5682